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Privacy Policy

Contract Solutions Limited (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are Contract Solutions Limited, operating at https://contractsolutionsltd.co.uk. We are the data controller of the personal information you provide to us.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: lee@contractsolutionsltd.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk.

2. What Personal Data We Collect

We may collect and process the following types of information:

  • Identity Data: Name, business name, username, or similar identifiers.

  • Contact Data: Email address, phone number, postal address.

  • Technical Data: IP address, browser type, operating system, time zone settings, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us.

We do not collect special category data (e.g., health, religion, or political opinions) unless you voluntarily provide it.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you (e.g., when you complete forms, contact us, or subscribe to newsletters).

  • Automatically through cookies and similar technologies when you interact with our website.

  • From third-party services such as analytics providers.

4. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We process your data based on the following grounds:

  • Consent – where you have given clear consent (e.g., marketing emails).

  • Contract – where processing is necessary for a contract with you (e.g., providing services).

  • Legal Obligation – where processing is necessary to comply with the law.

  • Legitimate Interests – where processing is necessary for our legitimate business interests and does not override your rights.

5. How We Use Your Personal Data

We use your information to:

  • Provide and manage our services.

  • Respond to enquiries or support requests.

  • Improve our website and services.

  • Send relevant communications (if you have consented or where we have a legitimate interest).

  • Comply with legal and regulatory obligations.

6. Cookies

Our website uses cookies and similar tracking technologies to improve functionality, analyse site usage, and deliver personalised content. You can manage or disable cookies in your browser settings. 

7. Sharing Your Personal Data

We do not sell your data. We may share your personal data with:

  • Service providers (e.g., hosting, analytics, email platforms).

  • Professional advisers (e.g., lawyers, accountants).

  • Regulators and law enforcement, if required by law.

Where we transfer data outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • The right to access your personal data.

  • The right to rectification (correct inaccurate data).

  • The right to erasure (“right to be forgotten”).

  • The right to restrict processing.

  • The right to data portability.

  • The right to object to processing.

  • The right to withdraw consent (where consent is the legal basis).

 

10. Data Security

We take appropriate technical and organisational measures to protect your personal information. However, no online system is fully secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Details

Contract Solutions Limited
Email: lee@contractsolutionsltd.co.uk

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the ICO: https://ico.org.uk/make-a-complaint/.